We can assist with data conversion – Extract, Transform and Load of data from another package to ERP and from ERP to other applications for E Commerce, Reporting, workflows and event handlers etc.
Utilizing our knowledge of best practices, we leverage CloudSuite (Syteline) ERP for manufacturing and distribution companies. We can roll-out/implement Syteline enabled functions (e.g. Advanced Planning and Scheduling, Lot Traceability, Engineering Change Notices, etc.). We can provide functional flowcharts that show process flow and their linkage across Syteline modules and functional areas (e.g. purchasing, production, finance, etc.)
We are expert in driving technology innovation within major companies to enhance operations, streamline processes, and accelerate revenue growth. We provide training on all Syteline modules. We lead projects through all phases of the implementation including Scope definition, As-is process analysis, To-be process development, software training, process walk-throughs (Pilots), issue resolution, data conversion, cut over and go-live.
We will install, configure and administer your ERP software on premise, on cloud or any other hosted environment. Additionally, we can also manage and monitor your environment so you can focus on running your business. Patches, Service Packs, Upgrades are all things that we can take care of end-to-end.
Drawing on our intimate knowledge of the CloudSuite application, we drive design and development projects in the areas of ERP Implementations, data warehousing, enterprise analytics and Business Intelligence. We take a strategic approach to building and implementing new ERP solutions in line with aggressive business requirements and have expertise in SQL Server development, the Mongoose toolset, Crystal Reports and SSRS and SSAS.
We can provide integration with CloudSuite at any level of complexity – from multi-platform software implementation projects for global organizations to integration with your shipping carrier and everything in between. We can integrate partner products designed for CloudSuite such as Doc-Trak and Labr-Trak to standalone eCommerce websites running on a totally separate platform.
We can assist with data conversion – Extract, Transform and Load of data from another package to ERP and from ERP to other applications for E Commerce, Reporting, workflows and event handlers etc.
With our knowledge of your business and dedication you would expect from your own people, we are an extension of your IT team. We can answer end user questions, address training issues, assist with patches, service packs and assist with all aspects of the ERP application. We have the flexibility to scale up or draw down based on the needs of the client.
We have a customer that had lost key employees that were responsible for the day-to-day support of CloudSuite. We stepped in while this customer was attempting to rehire for the position. During the interview process, the customer went from needing to replace the employees that had exited as quickly as possible to one that could hold out to wait for the perfect employees to emerge.
One of our manufacturing client acquired a manufacturer, operating with several small sites across the US, running on Fourth Shift. The acquisition demanded the data transfer from Fourth Shift to Syteline. A data conversion plan was developed and executed using SSIS (SQL Server Integration Services) for ETL jobs.
We have a customer that was migrating from their existing B2C platform to one based on Shopify. This customer was very unhappy with the number of steps the users needed to follow in order to fulfill and transact the large number of small orders flowing in from their old website and decided to fulfill with ShipStation.
We designed and implemented a three-way integration between Shopify, ShipStation and Cloudsuite.
A client was interested in creating a robust Physical Inventory process that would mitigate some of the shortcomings of the CloudSuite Physical Inventory process. The client wanted to use pre-printed tags and had items in multiple places in the same location (ready stock and overstock). They wanted a Physical Inventory process that did not force them to consolidate all the inventory for a given item before counting it.
We built a Physical Inventory process that extends the functionality within CloudSuite. They can count and record the inventory where it sits without consolidating like items. We provide detailed variance reporting to allow them to ensure that everything has been counted and facilitates recounts when the variance from perpetual falls outside of their desired threshold. We help them account for all their tickets to ensure nothing was missed. At the end of the cycle, we consolidate and feed the inventory back into the CloudSuite table so the standard functionality handles the reposting of inventory and impact on the General Ledger.
After having taken the first inventory in CloudSuite, the second inventory was completed with much less manpower and greater accuracy due to the processes we put in place.
We have a manufacturing client who is live on a hosted cloud. We completely manage the ERP installation for them — including configuration changes, licensing, installing/testing any patches, the periodic refreshing of the Development environment from production and any minor customization that is needed. We handle critical system issues which could result in down time, and in this instance, the hosted cloud infrastructure is managed by a third party Service Provider, but we manage the rest.
We were leading a Quality Assurance implementation using the Quality Control System (QCS). It quickly became evident that scrap tracking was a big pain point. Below mentioned were the major challenges,
Working with the operations team and the quality team we came up with a process so the operator would just tag everything that was scrapped. Scrap will be tagged as mentioned below,
Vendor Defect – The item was non-conforming to spec.
In Process Damage – Damage at operation due to poor setup, process failure etc.
Process Defect – In house process failure.
Additionally, we created a process where the items were further segregated by value of scrap and when the value exceeded a certain amount they were moved to a scrap location. Material Rejection Reviews (MRR) were created for the high-value scrap and vendors were notified.
Over a period of time this process brought better visibility to scrap and an effective way of communicating about non-conforming products with vendors, thereby improving product quality and reducing costs.
One of our clients had a requirement from their customers that prior to shipment, their product needed to be inspected and approved . Further, all final paperwork needed to be provided (packing slip, bill of lading) prior at the time of the customer inspection. They also had the issue that invoices were occasionally generated prior to this acceptance.
After studying the current process and reviewing it with operations managment and analyzing the impact on the shipping and receiving personnel, the model mentioned below was proposed & implemented,